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Contacting Support

If you have any questions or are having trouble with the system, you can use the help button on the right of every page which will give yo...

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Written by Brad Roby

If you have any questions or are having trouble with the system, you can use the help button on the right of every page which will give you access to our ai support.

If the ai is unable to resolve your query, you can ask to speak to a human agent, which will log a ticket to one of our customer support agents.

Our support department is open Monday to Saturday 09.30 - 5.30pm UK time, with an average response of around 30 minutes.

You can also email support directly at [email protected] or call us on +44 020 4630 0300. If you prefer to send a message, our WhatsApp number is +44 7301 923771.

You can access our extensive knowledgebase from this link https://iceberg-digital.zendesk.com/hc/en-gb

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