There are two ways to book a viewing - from the property page or from the buyer/tenant profile.
Property Page
Click Properties
Search for and click the property you wish to book a viewing on
This opens the Property Profile Page. Choose Matched Applicants
Click the three dots next to the person you wish to book a viewing for and then choose Book a Viewing
Choose the branch and who the appointment is for.
Add the date and the type - face-to-face or virtual. Duration is a default of 15 minutes but can be edited.
Notes are internal only.
Tick the boxes once the Vendor/Landlord and Applicant have confirmed the appointment.
Note: If a tenant has been added to the property, a tick box will appear similar to Vendor/Landlord for you to tick once the tenant has confirmed the appointment.