Once a key has been checked out of the office, at somepoint it needs to be returned.
To mark a key as returned to the office in Lifesycle, in key management, simply find the checked out key, click the three dots on the right hand side and click 'Return'
To return a key from the property profile, go to the property, and click 'key set'.
Then click on the checked out key, then click Return.
Sometimes, you may need to transfer a checked out key to another user, contact, company or group before it's actually been returned back to the office.
To do this, when you have clicked on a key set of a checked out key, simply click the blue transfer button.
Then enter in or select the new user, company, or contact that will be taking the keys, select the due date for the keys to be returned to the office, then click the magenta transfer button.