Lifesycle will email the applicant asking for feedback but you are also able to add feedback manually. You can do this from the property page, from the applicant search profile, and the viewings awaiting feedback page.
Click Properties
Search for and click the property address you wish to add feedback on
Click Viewings
Click the three dots next to the name of the applicant you are recording feedback for
Choose Record Feedback
Fill out the popup and click submit. You can also leave internal notes on the feedback too. These will go on to a feedback timeline that you can see when you open up the feedback detail.
You can continue to add notes to the feedback timeline after submitting if you need too.
You can report the feedback from the feedback detail by clicking action at the top of the feedback form. When you do this you can choose to report the feedback via email, or you can mark the feedback as reported verbally if you have spoken to them over the phone or in person to report the feedback.
Reporting feedback via email will bring up the email template in which you will write out the feedback and send to the vendor/landlord.
Reporting verbally will just mark the feedback as reported.
If you are not in the feedback detail and would like to report the feedback either through email or verbally, click the three dots on the viewing and then choose Report Feedback, or Report Feedback Verbally to mark the feedback as reported.
Again, clicking report feedback will bring up the email template in which you will write out the feedback and send to the vendor/landlord. Clicking report verbally will just mark the feedback as reported.